Reviews

How we collect reviews and where they come from

At Dreaver, we collect reviews via Trustpilot, a third party through which you can verify that the reviews are genuine and verified. You can view the review policy on Trustpilot via this link.

In addition, we also collect reviews via Loox on our product pages. These reviews all come from real buyers and are based on actual purchase experiences. You can confirm this because the reviews on the webshop often have a “Verified Purchase” label and you can see the purchase information in the review itself.

On our website, we only post reviews from customers who have actually made a purchase with us or used our services. This means that every review comes from someone with real experience with our products.

Who can leave a review?
All customers who have purchased a product or used a service can leave a review.

How is authenticity guaranteed?
Reviews are only posted after a genuine purchase or use of our services, and are checked before they become visible.

Are both positive and negative reviews posted?
Yes, we post both positive and negative reviews.

Are paid reviews posted?
No, we do not post paid reviews.

How quickly are reviews posted?
Reviews become visible on our website within a few days after verification.

When is a review not posted?
If the review is not based on an actual experience or does not comply with our review policy, it will not be posted.